W A Pubs Order-at-table App

“We have been live for a few months now and the reaction from our customers has been amazing, with great initial uptake, which has continued to grow every week.

We have seen a reduction in waiting times at busy periods, as people are not going to the bar and queuing, they are simply ordering at the table.”

We initially met with App4 at their offices in Derby to go over everything we needed. It was clear that they had a wealth of experience in the sector and they were very clear in what they provided and made sure that their solution met our needs exactly.

Once we had signed up, App4 were very quick to get the ball rolling with the App design and they worked with our IT consultant to make sure everything was setup as needed. After a couple of weeks, the App had been built and submitted and we received a box of equipment for each site.

All we had to do was plug in the printer and tablet provided and connect the tablet to the internet. We then had a 30-minute training call to go over everything and we were up and running.

We have been live for a few months now and the reaction from our customers has been amazing, with great initial uptake, which has continued to grow every week.

So far, we have seen a reduction in waiting times at busy periods, as people are not going to the bar and queuing, they are simply ordering at the table.

We have also noticed an increase in individual customer spend, as people are exploring more of our drink and food menus.Overall, we are very happy with how the App has worked and really pleased we chose to work with App4 as they have helped us all the way through the process and continue to support us on a regular basis.

We will be rolling this out across the venues in the group over the next few months, as well as introducing a take-out service in a few of our venues, also through the App.

Lee – W A Pubs Group Preston

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